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1. Book Service management and operations

Edition: 2nd ed. Publisher: New Jersey Prentice-Hall, 2000Availability: Copies available for loan: [HD9980.5.S4217 2000 ] (1). Actions: Add to cart
2. Book Principles of service marketing and management

by Lovelock, Christopher; Wright, Lauren.

Publisher: Upper Saddle River : Prentice Hall, c1999Availability: Copies available for loan: [HD9981.5.L68 1999 ] (2). Actions: Add to cart
3. Book Service operations management : strategy, design, and delivery

by Hope, Christine; Mühlemann, Alan.

Publisher: London ; New York : Prentice Hall, 1997Availability: Copies available for loan: [HD9980.5 H672 1997] (2). Actions: Add to cart

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